Improvement

Illegible insurance ID cards can cost you time and money.

Some insurance ID cards seem to copy very poorly, copies are often completely black. This causes time consuming follow-up with your staff and patients. To avoid claim delays and unnecessary requests for additional information, please have your staff verify the legibility of ID card copies.

Practice Management also has a fax feedback letter we use when we receive poor quality copies from your office. We’re hoping that this feedback will help us avoid the issue in the future.