Our Process

Information Requests

At Practice Management, we try to do everything we can to reduce unnecessary clerical work at our client’s offices. On occasion, we may ask for information that was missing from the original paperwork. These are for claims that will not be paid without the requested information. By requesting the information up front, we are able to eliminate claims that would otherwise be denied or delayed. Insurance carriers do not accept claims with missing required fields.

The most frequently missing data elements are the patient’s social security number and date of birth. Patient’s insurance ID numbers are frequently different than the patient SSN. All claims require the patient’s SSN in addition to the insurance ID. The SSN is now required even for children.